Carrito

Privacy Policy

PRIVACY POLICY

1. Introduction

At DURACCO , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and use our services.

We comply with the General Data Protection Regulation (GDPR) and the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD) , ensuring the appropriate handling of your personal data.

By accessing and using our website www.duracco.com , you agree to the terms of this policy.

2. Information We Collect

When you interact with our website, we may collect and process the following personal data:

2.1. Personal data

  • Name and surname
  • Email
  • Phone number
  • Shipping and billing address

2.2. Payment information

  • Data required to securely process payments ( We do not store credit or debit card data, as processing is done through secure external payment platforms ).

2.3. Browsing data

  • IP address
  • Browser and device type
  • Geographic location (if you consent)
  • Website activity (pages visited, browsing time, interactions)

3. Purpose of Data Processing

We use the information collected to:

  • Process orders and manage shipments .
  • Improve the user experience on our website.
  • Provide customer service and answer questions .
  • Send promotions and commercial communications ( only if you have given your consent ).
  • Comply with legal obligations and prevent fraud .

We will not use your data for purposes other than those specified without your express consent.

4. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

  • Execution of a contract : To manage your purchases and shipments.
  • User consent : To subscribe to commercial communications or analyze your browsing using cookies.
  • Compliance with legal obligations : For billing and tax compliance.
  • Legitimate interest : To improve our services and ensure the security of the website.

5. Security and Data Protection

At DURACCO , we implement technical and organizational security measures to protect your information from unauthorized access, alteration, loss, or improper disclosure.

We do not share or sell your personal data to third parties without your consent, except in the following cases:

  • Service providers : Transportation companies, payment platforms, and customer service tools.
  • Legal obligations : To comply with tax, legal or security requirements.

6. Cookies and Similar Technologies

We use cookies to improve site functionality and personalize user experience.

Types of cookies used:

  • Essential cookies : Necessary for the operation of the website.
  • Analysis cookies : To measure website traffic and performance.
  • Marketing cookies : To display personalized ads ( only if you have given your consent ).

You can manage your cookie preferences from your browser settings or through the cookie notice on our website.

7. User Rights

As a user, you have the right to:

  • Access the personal data we have about you.
  • Correct any incorrect or outdated information.
  • Request the deletion of your data when it is no longer necessary.
  • Oppose or limit the processing of your data in certain circumstances.
  • Data portability , obtaining a structured copy of your information.
  • Withdraw your consent at any time for the use of data for marketing purposes.

To exercise these rights, you can send us a request to duraccosports@gmail.com with the subject line "Exercise of GDPR Rights" and a copy of your ID.

If you believe your rights have been violated, you can file a complaint with the Spanish Data Protection Agency (AEPD) through its website: www.aepd.es.

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal changes or improvements to our services.

We recommend that you check this page periodically to stay informed of any changes.

Last updated: March 11, 2025

9. Contact

If you have questions about this Privacy Policy or how we handle your data, you can contact us at:

CONTACT

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